Register with HealthHero
Using their insurance number.
Video GP for your client and their family
If your client’s insured with Holloway Friendly, we’ll give them free and unlimited access to GP consultations through HealthHero. We think it’s the smart way to see a GP.
Watch our video to find out more!
What do they get?
Your client can usually book a HealthHero GP consultation within 24 hours. Meaning they can get faster help and treatment.
Your client can choose their GP, a video or phone consultation, and a time that works best for them, whether it’s a weekday or on a weekend.
At the end of their consultation, your client’s HeathHero GP will be able to issue a private prescriptions, referral letters and fit notes.
How does it work?
1
2
Create a profile
In just a few easy steps.
3
They’re ready to go!
Log in to make their appointment.
When your client’s ready, they can click the button below!
Frequently Asked Questions
No, it’s something extra we give our Members to say thanks for being with us. Whilst we hope to offer it for the long term, we can’t guarantee it will be available for the full length of your client’s insurance, and it’s possible the service could change from time to time.
No, we don’t receive any individual’s information from HealthHero, they keep it securely and privately.
The only information we share with HealthHero is our insurance numbers, so they can check whether someone is able to register through Holloway Friendly.
They won’t share details of consultations without your client’s permission.
There are certain medications that they aren’t able to prescribe unless your client provide permission to let their GP know, for health reasons, but they’d explain that if they need to prescribe one of these.
HealthHero GPs are all fully qualified GPs with UK-based NHS experience. Their GPs are continuously monitored to ensure they maintain their skills to the highest standards.
They can provide private prescriptions where appropriate. For many medications, these can actually cost less than NHS prescriptions. However, your clients always have the option to contact their GP to ask for an NHS prescription after the consultation instead.
Your clients must not use the service for emergencies or urgent conditions. If they believe that they’re in an emergency or life-threatening situation, they should contact their local emergency services immediately.
Your clients may still need to see their own GP or contact the emergency services if the GP they speak with feels it’s necessary.