If your client’s diagnosed with a serious condition, sometimes it can be worrying, confusing or stressful.

Sometimes they might want a second opinion on a diagnosis or the treatment that’s been recommended.

So, in partnership with HealthHero and Healix, we’re providing free access to a second opinion service.

The second opinion service will find a suitable expert from their network of clinical specialists across the UK (for example cancer care, cardiology and orthopaedics), who will speak with your client and review their medical records.

They’ll be able to either reassure your client that they feel they’ve been given the right diagnosis and treatment, or discuss whether there could be an alternative cause or alternative treatment options.

To access this service, your client can call 0345 222 3730. They’ll ask your client some questions to check the service is right for them, then guide them through the next steps.

An extensive network of clinical specialists across the UK, particularly in cancer care, cardiology and orthopaedics, are available to provide patients with more clarity regarding treatment options and diagnosis.

As with GP consultations, our Medical second opinion service is something extra we give our Members to say thanks for being with us. Whilst we hope to offer it for the long term, we can’t guarantee it will be available for the full length of your client’s insurance, and it’s possible the service could change from time to time.