Medical second opinion

If you’re diagnosed with a serious condition, it can be worrying, confusing or stressful.

Sometimes you might want a second opinion on a diagnosis or the treatment that’s been recommended.

So, in partnership with HealthHero and Healix, we’re providing free access to a second opinion service.

The second opinion service will find a suitable expert from their network of clinical specialists across the UK (for example cancer care, cardiology and orthopaedics), who will speak with you and review your medical records.

They’ll be able to either reassure you that they feel you’ve been given the right diagnosis and treatment, or discuss whether there could be an alternative cause or alternative treatment options.

To access this service, you can call 0345 222 3730. They’ll ask you some questions to check the service is right for you, then guide you through the next steps.

An extensive network of clinical specialists across the UK, particularly in cancer care, cardiology and orthopaedics, are available to provide patients with more clarity regarding treatment options and diagnosis.

As with GP consultations, our Medical second opinion service is something extra we give our Members to say thanks for being with us. Whilst we hope to offer it for the long term, we can’t guarantee it will be available for the full length of your insurance, and it’s possible the service could change from time to time.