Register with HealthHero
Using your insurance number.
Video GP for you and your family
If you’re insured with Holloway Friendly, we’ll give you unlimited and free access to GP consultations with our fantastic partner, HealthHero. We think it’s the smart way to see a GP.
It’s available to you, your partner and any children under 18 living with you.
Watch our video to find out more!
What do I get?
You can book an appointment to speak to a HealthHero GP, usually within 24 hours. Meaning faster appointments and quicker help and treatment.
You can choose your GP, a video or phone consultation and a time that works best for you, even if it’s in the middle of the night! Available both weekdays and weekends, the GPs at HealthHero flex around your busy work and family life.
At the end of your consultation, your HealthHero GP will be able to email you a private prescription if you need one, that you can collect from thousands of chemists.
They can also provide you with referral letters and fit notes, just like a regular GP.
How does it work?
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Create your profile
In just a few easy steps.
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You’re ready to go!
Log in to make your appointment.
Frequently Asked Questions
No, it’s something extra we give you to say thanks for being with us. Whilst we hope to offer it for the long term, we can’t guarantee it will be available for the full length of your insurance, and it’s possible the service could change from time to time.
No, we don’t receive any personal or medical information from HealthHero. HealthHero keep it, securely and privately.
The only information we share with HealthHero is our insurance policy numbers, so they can check whether someone is able to register through Holloway Friendly.
They won’t share details of your consultations without your permission.
For health reasons, there are certain medications that they can’t prescribe to you, unless you provide your permission to let your GP know, but they’ll explain this if they need to prescribe one of these.
HealthHero GPs are all fully qualified GPs with UK-based NHS experience. Their GPs are continuously monitored to ensure they maintain their skills to the highest standards.
They can provide private prescriptions where appropriate. For many medications, these can actually cost less than NHS prescriptions. However, you always have the option to contact your GP to ask for an NHS prescription after the consultation instead.
You must not use the service for emergencies or urgent conditions. If you believe that you’re in an emergency or life-threatening situation, you should contact your local emergency services immediately.
You may still need to see your own GP or contact the emergency services if the GP you speak with feels it’s necessary.
Ready to get started?
Click the button below!