I called to ask if I could amend some quotes for a client. April was amazingly quick, efficient and very friendly. Brilliant customer service!
Thank you, April!
Victoria
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August 2024
Incredible staff who make the difference day in day out
I have the pleasure of working with Holloway Friendly regularly as a broker and must say the experience across the board with the team is exemplary. May is always approachable and on hand to help.
I have had a particular case that needed action quickly and must say that Katie and Rebecca have been incredible, I had the pleasure of speaking with Rebecca who not only checked but went above and beyond to chase down the status for me and Katie then even called to let me know terms were coming. Outstanding frankly and shows the mindset of Holloway Friendly which needs more recognition for their can-do attitude. A fantastic experience all round!
Alex
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August 2024
Brilliant customer service
After being diagnosed with quite a serious disease I turned to Holloway friendly to help out with my mortgage payments. I had to wait a month for my first payment, which I knew but they kept coming and this took away a lot of the stress. They’ve been brilliant all the way through. Becky, my case manager, was fantastic and was always really positive throughout my journey. She always left me with a smile on my face after our chats. Thank you Holloway Friendly and Becky š
Bubbs
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August 2024
I couldnāt recommend Holloway Friendly enough
I couldnāt recommend Holloway Friendly enough to you, they have been a massive help to me over the past 18 months whilst recovering from my injury making me unable to work. They have been nothing short of caring and supportive with regular phone calls to see how things were progressing! I honestly couldnāt thank you guys enough, you have helped me so much and relieved a lot of financial pressure off my back, so Iām eternally grateful for that.
Ben
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April 2024
Genuinely caring
Just an amazing experience. Quick on the claim and payment. And the lady who spoke to me fortnightly was very understanding and genuinely worried about my health. Can’t recommend them enough.
Lee
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August 2024
If you looking for income protection, look no further.
A lot of companies will ask you for a review immediately after purchasing their product, however Holloway Friendly ask for a review after you’ve dealt with their customer service and respect that. Before purchasing the income protection, I questioned myself do I really need it, never been off sick in my life for longer than 2 weeks, but you never know. Had a traffic accident, couldn’t work for 4 months, Holloway Friendly provided great support, appreciate that. Thank you.
Vitalij
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April 2024
Great claims service
I have been with this company for over a year and recently could not work for around 6-8 weeks and everyone I dealt with was fantastic. Very honest about what I should do next, no pressure to force me back to work a pleasure and very helpful and also gave me a peace of mind with the payments to cover bills whilst I wasnāt able to work. Great work, Heather was lovely and always had time to chat and ask me how I was doing in general. Thank you!
Luke
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April 2024
Tracey and the Holloway Friendly teamā¦
Tracey and the Holloway Friendly team have been great supporting me over the last few years for different health issues, always helpful and also gave me all the information I needed. Helped to arrange counselling with a lady called Jane who was also a great help. Would not be where I am now without their help and support financially and emotionally.
Jo
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August 2024
Income Protection Insurance – WOW!
Having to use my income protection insurance when I became ill and couldnāt work obviously isnāt something I ever thought Iād have to do. When I did need to utilise it, Robyn and the Holloway team made it so simple and genuinely wanted to help me, which, unlike any other insurance Iāve ever come across, was a massive difference to me. Highly recommend and I wouldnāt go anywhere else. For all my future insurance needs for this type of cover, this is where I will be coming. Thank you, all of you!