Extra Help

As life can sometimes feel challenging, you may want a bit of extra help every now and then.

Holloway Friendly can access confidential advice and support through Optima Health, available 24/7, 365 days a year.

Optima Health is an organisation that provides practical guidance on everyday issues. They’re independent to Holloway Friendly and can help with:

Work and practical matters

  • Conflict
  • Employment issues
  • Tax questions
  • Education
  • Debt Management
  • Bullying or harassment
  • Housing concerns and more

Personal and family support

  • Bereavement
  • Relationships
  • Stress
  • Divorce
  • Child support
  • Domestic violence
  • Elderly care

All support is strictly confidential and impartial.

If you would like any more information, you can visit Optima Health.

Please note: this service is a free additional benefit for our members as a thank you for being with us and is not part of the insurance contract. While we plan to offer this service long-term, we can’t guarantee it will always be available or remain unchanged. 

Financial Help

Holloway Friendly members may be able to pause their Direct Debit if they’re struggling to make payments. If you would like more information on this, please contact Member Services on 0800 0931 535. 

Need a bit of extra help?

We’re here to support you whenever you need us. If English isn’t your first language or you’d like someone else to speak with us on your behalf, we’re happy to help.

Just give us a call on 0800 0931 535 or click here to nominate someone.